|
Abraham, R (1998) Emotional dissonance in organizations: Antecedents, consequences, and moderators. Genetic, Social and General Psychology Monographs 124(2): 229–246. Google Scholar | Medline
|
|
Aiken, LS, West, SG (1991) Multiple Regressions: Testing and Interpreting Interactions. Newbury Park, CA: SAGE. Google Scholar
|
|
Anseel, F, Lievens, F, Schollaert, E, Choragwicka, B (2010) Response rates in organizational science, 1995–2008: A meta-analytic review and guidelines for survey researchers. Journal of Business and Psychology 25(3): 335–349. Google Scholar | Crossref | ISI
|
|
Aquino, K, Tripp, TM, Bies, RJ (2006) Getting even or moving on? Power, procedural justice, and types of offense as predictors of revenge, forgiveness, reconciliation, and avoidance in organizations. Journal of Applied Psychology 91(3): 653–668. Google Scholar | Crossref | Medline | ISI
|
|
Association for the Advancement of Feminism: 2011, Bodily Labor Report. Available at: http://issuu.com/hkaaf (in Chinese). Google Scholar
|
|
Au, K, Kwan, HK (2009) Start-up capital and Chinese entrepreneurs: The role of family. Entrepreneurship Theory and Practice 33(4): 889–908. Google Scholar | Crossref | ISI
|
|
Beal, DJ, Trougakos, JP, Weiss, HM, Green, SG (2006) Episodic processes in emotional labor: Perceptions of affective delivery and regulation strategies. Journal of Applied Psychology 91(5): 1053–1065. Google Scholar | Crossref | Medline | ISI
|
|
Bentler, PM (1990) Comparative fit indexes in structural models. Psychological Bulletin 107(2): 238–246. Google Scholar | Crossref | Medline | ISI
|
|
Berdahl, JL, Aquino, K (2009) Sexual behavior at work: Fun or folly? Journal of Applied Psychology 94(1): 34–47. Google Scholar | Crossref | Medline | ISI
|
|
Booker, MJ (1998) Can sexual harassment be salvaged? Journal of Business Ethics 17(11): 1171–1177. Google Scholar | Crossref | ISI
|
|
Brislin, RW (1980) Translation and content analysis of oral and written material. In: Triandis, HC, Berry, JW (eds) Handbook of Cross-Cultural Psychology, Vol. 1. Boston, MA: Allyn and Bacon, 389–444. Google Scholar
|
|
Browne, MW, Cudeck, R (1993) Alternative ways of assessing model fit. In: Bollen, KA, Long, JS (eds) Testing Structural Equation Models. Thousand Oaks, CA: SAGE, 136–162. Google Scholar
|
|
Chen, ZX, Aryee, S (2007) Delegation and employee work outcomes: An examination of the cultural context of mediating processes in China. Academy of Management Journal 50(1): 226–238. Google Scholar | Crossref | ISI
|
|
Cortina, LM, Wasti, SA (2005) Profiles in coping: Responses to sexual harassment across persons, organizations, and cultures. Journal of Applied Psychology 90(1): 182–192. Google Scholar | Crossref | Medline | ISI
|
|
Crain, KA, Heischmidt, KA (1995) Implementing business ethics: Sexual harassment. Journal of Business Ethics 14(4): 299–308. Google Scholar | Crossref | ISI
|
|
Edwards, JR, Lambert, LS (2007) Methods for integrating moderation and mediation: A general analytical framework using moderated path analysis. Psychological Methods 12(1): 1–22. Google Scholar | Crossref | Medline | ISI
|
|
Efron, B (1987) Better bootstrap confidence intervals. Journal of the American Statistical Association 82(397): 171–185. Google Scholar | Crossref | ISI
|
|
Farh, JL, Earley, PC, Lin, SC (1997) Impetus for action: A cultural analysis of justice and organizational citizenship behavior in Chinese society. Administrative Science Quarterly 42(3): 421–444. Google Scholar | Crossref | ISI
|
|
Fitzgerald, LF, Gelfand, MJ, Drasgow, F (1995) Measuring sexual harassment: Theoretical and psychometric advances. Basic and Applied Social Psychology 17(4): 425–445. Google Scholar | Crossref | ISI
|
|
Fitzgerald, LF, Swan, S, Magley, VJ (1997) But was it really sexual harassment? Legal, behavioral, and psychological definitions of the workplace victimization of women. In: O’Donohue, W (eds) Sexual Harassment: Theory, Research, and Treatment. Boston, MA: Allyn & Bacon, 5–28. Google Scholar
|
|
Fu, PP, Tsui, AS, Liu, J, Li, L (2010) Pursuit of whose happiness? Executive leaders’ transformational behaviors and personal values. Administrative Science Quarterly 55(2): 222–254. Google Scholar | SAGE Journals | ISI
|
|
Gettman, HJ, Gelfand, MJ (2007) When the customer shouldn’t be king: Antecedents and consequences of sexual harassment by clients and customers. Journal of Applied Psychology 90(3): 757–770. Google Scholar | Crossref | ISI
|
|
Grandey, AA (2000) Emotion regulation in the workplace: A new way to conceptualize emotional labor. Journal of Occupational Health Psychology 5(1): 95–110. Google Scholar | Crossref | Medline
|
|
Grandey, AA (2003) When ‘the show must go on’: Surface acting and deep acting as determinants of emotional exhaustion and peer-rated service delivery. Academy of Management Journal 46(1): 86–96. Google Scholar | Crossref | ISI
|
|
Grandey, AA, Dickter, DN, Sin, HP (2004) The customer is not always right: Customer aggression and emotion regulation of service employees. Journal of Organizational Behavior 25(3): 397–418. Google Scholar | Crossref | ISI
|
|
Grandey, AA, Kern, JH, Frone, MR (2007) Verbal abuse from outsiders versus insiders: Comparing frequency, impact on emotional exhaustion, and the role of emotional labor. Journal of Occupational Health Psychology 12(1): 63–79. Google Scholar | Crossref | Medline | ISI
|
|
Gross, JJ (1998a) Antecedent- and response-focused emotion regulation: Divergent consequences for experience, expression, and physiology. Journal of Personality and Social Psychology 74(1): 224–237. Google Scholar | Crossref | Medline | ISI
|
|
Gross, JJ (1998b) The emerging field of emotion regulation: An integrative review. Review of General Psychology 2(3): 271–299. Google Scholar | SAGE Journals
|
|
Grove, SJ, Fisk, RP (1989) Impression management in services marketing: A dramaturgical perspective. In: Giacalone, RA, Rosenfeld, P (eds) Impression Management in the Organization. Hillsdale, NJ: Erlbaum, 427–438. Google Scholar
|
|
Hershcovis, MS, Barling, J (2010) Comparing victim attributions and outcomes for workplace aggression and sexual harassment. Journal of Applied Psychology 95(5): 874–888. Google Scholar | Crossref | Medline | ISI
|
|
Hershcovis, MS, Parker, SK, Reich, TC (2010) The moderating effect of equal opportunity support and confidence in grievance procedures on sexual harassment from different perpetrators. Journal of Business Ethics 92(3): 415–432. Google Scholar | Crossref | ISI
|
|
Hong Kong Equal Opportunities Commission (2013) Available at: http://www.eoc.org.hk/eoc/graphicsfolder/default.aspx Google Scholar
|
|
Hui, C, Lee, C, Niu, X (2010) The moderating effects of polychronicity and achievement striving on the relationship between task variety and organization-based self-esteem of mid-level managers in China. Human Relations 63(9): 1395–1416. Google Scholar | SAGE Journals | ISI
|
|
Hui, C, Wong, A, Tjosvold, D (2007) Turnover intention and performance in China: The role of positive affectivity, Chinese values, perceived organizational support and constructive controversy. Journal of Occupational and Organizational Psychology 80(4): 735–751. Google Scholar | Crossref | ISI
|
|
Jian, Z, Kwan, HK, Qiu, Q, Liu, ZQ, Yim, FHK (2012) Abusive supervision and frontline employees’ service performance. Service Industries Journal 32(5): 683–698. Google Scholar | Crossref | ISI
|
|
Keyton, J, Rhodes, SC (1997) Sexual harassment: A matter of individual ethics, legal definitions, or organizational policy? Journal of Business Ethics 16(2): 129–146. Google Scholar | Crossref | ISI
|
|
Lian, H, Ferris, DL, Brown, DJ (2012) Does power distance exacerbate or mitigate the effects of abusive supervision? It depends on the outcome. Journal of Applied Psychology 97(1): 107–123. Google Scholar | Crossref | Medline | ISI
|
|
Lin, H (2010) HP previous CEO’s resignation disturbance: Observe sexual harassment in overseas enterprises. East Corporate Culture 11: 56−57 (in Chinese). Google Scholar
|
|
Liu, J, Kwan, HK, Wu, LZ, Wu, W (2010) Abusive supervision and subordinate supervisor-directed deviance: The moderating role of traditional values and the mediating role of revenge cognitions. Journal of Occupational and Organizational Psychology 83(4): 835–856. Google Scholar | Crossref | ISI
|
|
Luthar, HK, Luthar, VK (2007) A theoretical framework explaining cross-cultural sexual harassment: Integrating Hofstede and Schwartz. Journal of Labor Research 28(1): 169–188. Google Scholar | ISI
|
|
Luthar, HK, Luthar, VK (2008) Likelihood to sexually harass: A comparison among American, Indian, and Chinese students. International Journal of Cross Cultural Management 8(1): 59–77. Google Scholar | SAGE Journals
|
|
MacKinnon, DP, Lockwood, CM, Williams, J (2004) Confidence limits for the indirect effect: Distribution of the product and resampling methods. Multivariate Behavioral Research 39(1): 99–128. Google Scholar | Crossref | Medline | ISI
|
|
Middleton, DR (1989) Emotional style: The cultural ordering of emotions. Ethos 17(2): 187–201. Google Scholar | Crossref | ISI
|
|
Morris, JA, Feldman, DC (1996) The dimensions, antecedents, and consequences of emotional labor. Academy of Management Review 21(4): 986–1010. Google Scholar | Crossref | ISI
|
|
Munson, LJ, Hulin, C, Drasgow, F (2000) Longitudinal analysis of dispositional influences and sexual harassment: Effects on job and psychological outcomes. Personnel Psychology 53(1): 21–46. Google Scholar | Crossref | ISI
|
|
Ng, TWH, Feldman, DC (2010) Organizational tenure and job performance. Journal of Management 36(5): 1220–1250. Google Scholar | SAGE Journals | ISI
|
|
O’Leary-Kelly, AM, Bowes-Sperry, L, Bates, CA, Lean, ER (2009) Sexual harassment at work: A decade (plus) of progress. Journal of Management 35(3): 503–536. Google Scholar | SAGE Journals | ISI
|
|
Parasuraman, A, Zeithaml, VA, Berry, LL (1985) A conceptual model of service quality and its implications for future research. Journal of Marketing 49(4): 41–50. Google Scholar | SAGE Journals | ISI
|
|
Pei, Y, Ho, PSY, Ng, ML (2007) Studies on women’s sexuality in China since 1980: A critical review. Journal of Sex Research 44(2): 202–212. Google Scholar | Crossref | Medline | ISI
|
|
Podsakoff, PM, MacKenzie, SB, Lee, JY, Podsakoff, NP (2003) Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology 88(5): 879–903. Google Scholar | Crossref | Medline | ISI
|
|
Preacher, KJ, Hayes, AF (2004) SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior Research Methods, Instruments, and Computers 36(4): 717–731. Google Scholar | Crossref
|
|
Rafaeli, A (1989) When clerks meet customers: A test of variables related to emotional expressions on the job. Journal of Applied Psychology 74(3): 385–393. Google Scholar | Crossref | ISI
|
|
Raver, JL, Gelfand, MJ (2005) Beyond the individual victim: Linking sexual harassment, team processes, and team performance. Academy of Management Journal 48(3): 387–400. Google Scholar | Crossref | ISI
|
|
Schwartz, SJ (1992) Universals in the content and structure of values: Theory and empirical tests in 20 countries. In: Zanna, M (ed.) Advances in Experimental Social Psychology, Vol. 25. Orlando, FL: Academic Press, 1–65. Google Scholar | Crossref
|
|
Sczesny, S, Stahlberg, D (2000) Sexual harassment over the telephone: Occupational risk at call centres. Work and Stress 14(2): 121–136. Google Scholar | Crossref | ISI
|
|
Shrout, PE, Bolger, N (2002) Mediation in experimental and nonexperimental studies: New procedures and recommendations. Psychological Methods 7(4): 422–445. Google Scholar | Crossref | Medline | ISI
|
|
Surakka, V, Hietanen, JK (1998) Facial and emotional reactions to Duchenne and non-Duchenne smiles. International Journal of Psychophysiology 29(1): 23–33. Google Scholar | Crossref | Medline | ISI
|
|
Thacker, RA (1996) A descriptive study of situational and individual influences upon individuals’ responses to sexual harassment. Human Relations 49(8): 1105–1122. Google Scholar | SAGE Journals | ISI
|
|
Thacker, RA, Ferris, GR (1991) Understanding sexual harassment in the workplace: The influence of power and politics within the dyadic interaction of harasser and target. Human Resource Management Review 1(1): 23–37. Google Scholar | Crossref
|
|
The National People’s Congress (2009) Available at: http://www.npc.gov.cn/npc/xinwen/dfrd/bj/2009–10/20/content_1522038.htm Google Scholar
|
|
Tidd, KL, Lockard, JS (1978) Monetary significance of the affiliative smile: A case for reciprocal altruism. Bulletin of the Psychonomic Society 11(6): 344–346. Google Scholar | Crossref | ISI
|
|
Timmers, M, Fischer, AH, Manstead, ASR (1998) Gender motives for regulating emotions. Personality and Social Psychology Bulletin 24(9): 974–985. Google Scholar | SAGE Journals | ISI
|
|
Tripp, TM, Bies, RJ, Aquino, K (2002) Poetic justice or petty jealousy? The aesthetics of revenge. Organizational Behavior and Human Decision Processes 89(1): 966–984. Google Scholar | Crossref | ISI
|
|
Wei, LQ, Liu, J, Chen, YY, Wu, LZ (2010) Political skill, supervisor-subordinate guanxi and career prospects in Chinese firms. Journal of Management Studies 47(3): 437–454. Google Scholar | Crossref | ISI
|
|
Williams, J, MacKinnon, DP (2008) Resampling and distribution of the product methods for testing indirect effects in complex models. Structural Equation Modeling 15(1): 23–51. Google Scholar | Crossref | Medline | ISI
|
|
Willness, CR, Steel, P, Lee, K (2007) A meta-analysis of the antecedents and consequences of workplace sexual harassment. Personnel Psychology 60(1): 127–162. Google Scholar | Crossref | ISI
|
|
Woodzicka, JA, LaFrance, M (2005) The effects of subtle sexual harassment on women’s performance in a job interview. Sex Roles 53(1/2): 67–77. Google Scholar | Crossref | ISI
|
|
Yang, KS, Yu, AB, Yeh, MH (1989) Chinese individual modernity and traditionality: Construction definition and measurement. In: Proceedings of the Interdisciplinary Conference on Chinese Psychology and Behavior, 287–354 (in Chinese). Google Scholar |